1. General
By accessing or using Kejap Food’s services (including our website, social media, in-store, and third-party delivery platforms), you agree to be bound by these Terms & Conditions.
We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
We make every effort to ensure that all product descriptions, prices, and availability are accurate. However, actual items may vary slightly in presentation due to packaging or outlet differences.
3. Pricing
All prices listed are in Malaysian Ringgit (RM) and inclusive of any applicable taxes. Prices may vary between:
- Online platforms (GrabFood, Foodpanda, ShopeeFood)
- In-store purchases
- Promotions or outlet-specific offers
4. Orders & Cancellations
- Orders made through third-party delivery platforms are subject to the terms of those platforms.
- Once confirmed, orders cannot be changed or cancelled through Kejap Food directly.
- For delivery issues, please contact the respective platform’s customer support.
5. Promotions & Discounts
- Promotions are valid for a limited time and may vary by platform or location.
- Not all promotions are available across all outlets or delivery partners.
- Kejap Food reserves the right to cancel or modify any promotion at its sole discretion.
6. Food Allergies & Dietary Restrictions
Customers are responsible for informing us of any food allergies or dietary restrictions. While we take precautions, cross-contamination is possible in a shared kitchen environment.
7. Intellectual Property
All content on our website, social media, and branding (including logos, images, and menus) are the property of Kejap Food and may not be used without permission.
8. Limitation of Liability
Kejap Food will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
9. Contact Us
For general questions or feedback:
Email: hello@kejapfood.com
Phone: 012-375 7224